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I used to love BlueHost issues always dealt with quickly. I needed a fresh WP install so still relatively new to the game I asked them to do a fresh install for me and look at a couple of other issues.

The guy installed on the wrong site and managed to delete the wp-config files. There were no backups even though I have a pro account! God know what he did. My client logged in and got the following browser with correct URL and the tab with a completely different client URL Nuts!

Needless to say, am migrating to another host fast! BH got too big for their boots and don't train their agents in India

Product or Service Mentioned: Bluehost Web Hosting.

Reason of review: Poor customer service.

Monetary Loss: $1000.

I liked: I liked them before they outsourced support, Tickets.

I didn't like: Outsourced support.

Company wrote 0 public responses to the review from Nov 14, 2017.
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