I used to love BlueHost issues always dealt with quickly. I needed a fresh WP install so still relatively new to the game I asked them to do a fresh install for me and look at a couple of other issues.
The guy installed on the wrong site and managed to delete the wp-config files. There were no backups even though I have a pro account! God know what he did. My client logged in and got the following browser with correct URL and the tab with a completely different client URL Nuts!
Needless to say, am migrating to another host fast! BH got too big for their boots and don't train their agents in India
Review about: Bluehost Web Hosting.
Reason of review: Poor customer service.
Monetary Loss: $1000.
I liked: I liked them before they outsourced support, Tickets.
I didn't like: Outsourced support.