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The UI says privacy is off and the domain is unlocked, but Whois never changes. You call to complain and wait on hold forever, then they tell you they found the problem and fixed it but you just have to wait for whois to update. A few days later you might do webchat...
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1.0
I liked
  • Friendliness
#1264245
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Bluehost has shut down our site, citing malware. I just got off the phone with them (February 28, 2018) and SiteLock quoted some ridiculous prices for an "engineer" to manually remove the malware. At first it was $300 down and $100 a month and then later it become just...
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1.0
#1257205
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I've had my websites hosted by Bluehost for the past 10 years. In the past few months, after they partnered with a company called SiteLock, all of a sudden my sites are being infected with malware. When it happened the first time I took the main site down....
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1.5
I liked
  • Hosting used to be really good and reliable
  • Customer service is good
I didn't like
  • Cannot be trusted
  • Unreliable
  • Awful security
#1236138
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I've been with Bluehost for over 10 years. They used to be a great hosting company with responsive customer service and great uptime and support. I just had phone call to them regarding billing question, they gave me such attitude and kept trying blaming someone else's...
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#1235745
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I have called Bluehost to switch from reserved IP to a Shared IP for my business website. The uneducated representative did not know and did NOT inform me that this type of change will cause about 24h outage!!!! to my Business website!. And unfortunately he can't roll...
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2.2
I didn't like
  • Unreliable
#1234719
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Bluehost - Spam spam spam and more spam

Months of blocking Mark Waller mark@bluehostmedia.org he still finds a way to send me this shite! No unsubscribe link either. How *** thick is he to think I would let this scammer do business with us.
1.0
Details
Advertised vs Delivered
Customer service
Price Affordability
Privacy and Data Security
Reliability
Staff
Usability
Value for money
Website
#1231774
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I have been a customer for 1 year. Within the past year, page load times have been up and down (fastest is a 9 sec and longest a 38 sec page upload speed). Each time I call they have convinced me the issue is with my plan and have had me upgrade. Last week, the grand...
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Anonymous
Michael7michael7

What host did you move to? I have several dozen domains and 2 active income domains, not substantial but they make my house and car payment however I am banging my head on the...

1.5
I didn't like
  • Useless customer support or 24 hour claim
  • Fraud
  • Constant errors
#1225434
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I paid Bluehost for a domain and email hosting. As advertised, the subscription came with free web design. After 4 days no web design had been provided and no one had called me even after repeated requests and even after providing my phone number. I decided to change...
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#1221618
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While trying to fix an email problem, the customer service rep mentions that I can package all the services I currently have, and save quite a bit of money. My first thought is, every time something changes, I suffer an outage of everything, so I asked, What will...
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1.0
I liked
  • Some of their staff were courteous
  • Cancelling
I didn't like
  • Useless customer support or 24 hour claim
  • Service delivery
  • Technical support
#1204692
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I am now a former customer after 5 years. I cancelled my service due to inexperienced tech support and the recurring downtime of my sites which I depend upon for income. Tech support could not explain why I was directed to a "deprecated" cPanel page upon logging in....
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1.4
I didn't like
  • Inexplicable downtime
#1199443
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