Contact Bluehost Customer Service
Bluehost Phone Numbers and Emails
Toll-Free Number:
-
(888) 401-4678
Bluehost Emails:
How to Contact Bluehost?
Most Popular Number:
| Total calls: 29 | Issue resolved: 1 | Last call: Dec 2, 2024 |
Bluehost Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Bluehost Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Bluehost is 8884014678.
The longest wait times are on Thursday and Tuesday, while the shortest are on Sunday and Friday. The average call time is 12 minutes.
Be prepared for the call as Bluehost may ask you for the following information to identify you as a customer: first and last name, customer id or account no or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Bluehost Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Bluehost is 8884014678.
The longest wait times are on Thursday and Tuesday, while the shortest are on Sunday and Friday. The average call time is 12 minutes.
Be prepared for the call as Bluehost may ask you for the following information to identify you as a customer: first and last name, customer id or account no or phone number.
People call Bluehost mainly because of staff, account, payments and charges.
33% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Bluehost is privacy@newfold.com. 62% of customers use this email address to address their issues and concerns.
Contact Information
Bluehost Website:
Bluehost Help Center:
Corporate Office Address:
Bluehost Customer Service Reviews
I am extremely disappointed with Bluehost. If I could give them zero stars, I would.
I've been with them for 11 years and initially chose them because of their great reputation and promises of excellent service. Recently, my experience has been nothing short of a nightmare.
They were not truthful about their service capabilities and gave me false information. Their customer service is appalling. I initially wanted to downgrade the service because I don't host many websites and the renewal cost was very high.
The tech said that was no problem and that they would migrate the sites for $149. I told her to go ahead and put me on the other hosting plan. To my dismay, her information was incorrect in that it was $149 per site! I didn't want to pay that and to please point the sites back to the original hosting and I would migrate the sites myself.
Being inexperienced, I had not backed up the sites recently before I had Bluehost change the hosting plan. I know it was ignorant on my part, but I thought Bluehost had the sites backed up like they used to. Now, you have to pay for that service.
On several occasions, the issues were escalated and they completely ignored my issues or gave me vague, inaccurate, and irrelevant answers. It felt like they didn't care about resolving my problems.
Additionally, their technical support team seemed inexperienced.
Instead of fixing the issues, they often made things worse by messing with the files and databases, causing more downtime and disruptions! My websites have been left in a mess, and I'm still trying to get things back to normal.
Overall, Bluehost has proven to be unreliable and unprofessional.
Their false advertising and poor service have cost me time, money, and a lot of stress. I would not recommend them to anyone looking for a dependable hosting provider.
I was attempting to transfer a domain from one account to another but it was giving an error. Called up their customer service department who stated oh you can't transfer between two bluehost accounts.
I told him that didn't make sense and then he changed his mind and told me to just change the ownership. Well that locked the domain for 60 days and did not transfer between the accounts like he said it would of course.
And their customer service since has been not helpful at all in any way, everyone lies there and says it will be fixed with in 24 hours or 48 hours, here we are 2 weeks later. Most useless company I've ever sadly purchased from.
I have been attempting for almost three months now to get my email updated and my domain transferred out of Bluehost to Wordpress. After nearly two months and dozens of customer service reps, supervisors, emails and hours on hold, my email adress was finally changed.
However, the email address associated with my domain hasn't been changed (only my account) and whenever Bluehost attempts to email me a authetication code, it goes to an email address I am no longer in possession of.
The domain was canceled by me, which ironically, only took one phone call and one rep to do and I have been escalated multiple times trying to get my domain reinstated. Bluehost support all keep telling me they're sending it to the "next level" of escalation to be resolved in 24-48 hours and weeks later, still nothing. I get a different story from every person I talk to, no action on my escalation and upon finding my domain unlocked, I am now trying to get an authetication code to just transfer it out. I have not been able to get anyone to assist or resolve in any fashion.
The very single code I received finally did NOT work.
The escalation # on my current case is S-*****. Please help.
How has it taken so many weeks and hours of frustration and no resolution and so many different people, for nothing?
I am only requesting an authenticaion code to transfer my domain to Wordpress and a refund of the nearly $40 I spent to renew my domain with Bluehost in January of 2024
PLEASE ASSIST. I can't keep continuing at this rate.
Summary of Bluehost Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Bluehost?
Website/ Application Question:
- “Website down”
- “This site can't provide asecure connection ,gopalreddy.in un supported protocol.”
- “App 9pm dubai no one call call”
Payments and Charges Question:
- “Regarding payment”
- “Over charged”
- “Debits into my accounts for renewal for three years without my consent”
Account Question:
- “They won't let me back into my account”
- “Wordpress login issue”
- “Passwords”
Request for Information Question:
- “Technical support”
- “Request a refund”
- “Worst customer support.”
Product/ Service Question:
- “I am trying to buy a new domain name it says the transaction didn't go through”
- “Malware detected”
Staff Question:
- “To restore service”
- “Email service”
Activation/ Cancellation Question:
- “Canceling my bluehost account”
- “Cancelltion”
Refund Question:
- “I want i refund of the Money they took from my bank accounts after cancelling my domain account”
Shipping and Delivery Question:
- “We are Book 2 pcs shoot case and cut my money and not give date ohen delivery my product”
Other Question:
- “Ipower”
- “Domain issues”
- “Woo commerce”
Compare Bluehost Customer Service To
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